Booking Policy

Booking Policy

If you do need to change or cancel your appointment, we kindly ask you please let us know 48 hours prior to your appointment time.
We schedule the allocated treatment time and service just for you & we do ask you to please respect that time.

Any cancellations or changes that occur within 48 hours prior to your preferred appointment time, may result in a cancelled booking fee or the treatment being forfeited from your package. Last minute cancellations and non arrival bookings do affect us greatly, as well as our other clients who may be on the waiting list for the preferred time.

Our booking policy allows you up to 48 hours prior to your appointment, to change or reschedule. Any changes that occur before 48 hours or more, prior to your preferred appointment time will be happily re-booked.

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