Terms & Conditions

Issued by Laserskin Specialist 

The Terms and Conditions in this document govern the use of Laserskin Specialist Online Service including shopping and participation in promotions run by Laserskin Specialist.

  1. Agreement

Please read our terms and conditions carefully, as making a purchase or becoming a member signifies acceptance of these terms.

  1. Amendments

We reserve the right to update these Terms from time to time and any changes made will be advised via a declaration on the Website. It is your responsibility to check for any changes. The changes will apply to the use of the Website after any relevant declaration. If you do not wish to accept the updated Terms you should not continue use of the Website. Continuing use of the Website with the updated Terms after the change comes into effect indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.

  1. Registration

You authorise that the personal information you are required to provide when registering is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. You will notify us immediately of any changes to your personal information by e-mailing or phoning us on (07) 5526 9993

  1. Compliance

The Website is only to be used for lawful purposes. You agree to comply with all applicable laws, and regulations regarding the Website and its use.

  1. Indemnity

You agree to fully indemnify, defend and hold us, and our directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.

  1. Third Party Links

The Website may include as a convenience to our customers, links to third party websites or material which is beyond our control. We are not responsible for third party websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

  1. Orders

By submitting an order, you agree to be bound by these terms and conditions.

In order to complete a purchase, you will be asked to register as a member of Laserskin Specialist or checkout as a guest. By registering as a member, you will be able to purchase Laserskin Specialist products without re-entering your personal details.

If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.

All orders will be subject to stock availability. We reserve the right to cancel orders at any time. Wholesale orders via our website will not be accepted.

Orders are usually despatched within 1 business day depending on stock availability via either Fastway couriers or Australia Post. We take no responsibility for any failure to deliver products within the expected delivery time.

Orders over $100 are shipped free Australia wide. We do not ship overseas.

Amendments to orders can be made by contacting Laserskin Specialist via email at INFO@LASERSKINSPECIALIST.COM.AU or telephone 07 5526 9993 and speaking with someone who will then process the change to the order. If an order has already been dispatched, we will not be able to exchange the product.

Your order must be paid for in full prior to delivery.

Any orders placed by you will be used as an offer to purchase the items or services from us and we have the right to reject such offers at any time. You accept that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The confirmation of a contract between you and us will take place when we either debit your credit, debit card or Stripe account; or dispatch the goods to you or commence the services, whichever is the later.

The products purchased on this site are for private and domestic use only and are not for re-sale or distribution. You are limited to a purchase of 5 items of any one product. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

You will accept the risk for products once delivery has been made to the address which you specified at the time of ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

  1. Prices & Payment

Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged.

Laserskin Specialist does not store cardholder information. For further information on our privacy and security measures, please see our Privacy and Security policy below.

Products displayed on the site shopping areas can be purchased using a secure online, Visa and Master Card transaction facility, Stripe or alternatively via direct deposit. Customers can be confident that all payment details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.

For your convenience orders can also be placed over the phone and no credit card information will be stored.

Payment will be debited and cleared from your account before dispatch of your products or provision of the service to you.

Prices shown are inclusive of GST where applicable and are correct at the time of entering the information into the system. We reserve the right to change prices at any time without notice to you.

In the circumstance where the price displayed on the checkout page is incorrect and we identify this before accepting your order in accordance with clause 7, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices displayed on our Website are correct, however occasionally genuine errors may occur. If we discover an error in the price of the products you have ordered we will let you know as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the products, then you will receive a full refund.

You confirm that the credit, debit card or Stripe account that is being used is yours.

All promotions, sales and codes will finish on the specified date according to AEST. Only one promotion code can be used per order. We reserve the right to cancel any order where more than one promotion code is added to the shopping cart

  1. Eligibility to Purchase

Orders can only be placed with Laserskin Specialist by persons who are over the age of 18 and who register their real name, address, phone number, e-mail address any other details as requested.

  1. Intellectual Property

The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

  1. Returns:

Please choose carefully as there are no refunds or exchanges for change of mind

Faulty Item

If the item you have received is faulty, please contact us with a detailed description of the product fault, and a photo to info@laserskinspecialist.com.au

Allergy Return

In the rare instance you’ve had an allergic reaction to a product, please take a photo of the reaction and discontinue use of the product immediately. Please send photo to info@laserskinspecialist.com.au

Allergy returns must be less than 20% used upon arrival back with us.


Incorrect Item/Damaged on Arrival

If you have received an item that isn’t what you ordered, or it arrived damaged, please take a photo and contact us on 07 5526 9993 or info@laserskinspecialist.com.au, within 7 days of delivery.

Please don’t dispose of the item until we’ve had a chance to chat with you.

  1. Privacy and Security Policy:

We value your Privacy. The personal information you provide to Laserskin Specialist is only used to identify your orders and provide you with our newsletters, if you wish to receive them and have subscribed. We do not pass on/sell/swap any of your personal details with anyone.

The payment process is protected by industry standard 256 bit SSL encryption, so that no one can intercept your credit card details.


If you have any questions regarding our Terms and Conditions, Returns and Privacy Polices, please feel free to contact us.

Thank you for shopping with Laserskin Specialist.


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