Refund Policy

Refund Policy

Thank you for visiting LaserSkin Specialist.

We take great pride in treating our clients with utmost care and provide them with exceptional service and expertise.

If for some reason you are not happy with your product purchase we can offer exchanges on unopened items within 7 days of purchase so long as upon inspection by our staff they are satisfied that the item has not been tampered with or stored in a manner that has interfered with it’s formulation and efficacy.

We do not offer refund for change of mind for products or pre-paid services.

If you have pre-paid for treatments and decide you no longer wish to go ahead with that treatment, we cannot issue a refund but will happily transfer the credit to a different service or product purchases, unless this was purchased as a promotional offer.

If you have experienced an allergic reaction please follow these steps:

  • Alert the clinic immediately
  • Take photos of your skin
  • Complete the allergic reaction form that will be e mailed to you.
  • In some cases we require clients to attend the clinic in person so we can conduct an allergy test on the inside elbow

To avoid this, please ensure you complete your consultation form correctly and list any sensitivities or allergies to your therapist

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